Ticket Purchase Policies
Payment Types Accepted at Box Office:
Cash, Visa, MasterCard, American Express, Discover. Checks not accepted.
Fees charged:
Ticketmaster fees vary by performance- per ticket fees and per transaction fees will be charged.
The Ames Center box office will charge one $3 transaction fee for each purchase at the Box Office.
Refunds
Within 72 hours, Ticketmaster will refund tickets purchased on their website or by phone. For a full refund, please contact Ticketmaster by calling 800-653-8000. There are no refunds for tickets purchased at the Ames Center.
Exchanges
If you have purchased tickets for a show which has multiple performances, we may be able to offer an exchange. Please visit the Ames Center box office during regular office hours. You will be required to turn in your original tickets at the time of exchange. If you purchased through Ticketmaster call 800-653-8000 to exchange the ones you have and just pay the difference, if any. Tickets bought at a Ticketmaster retail location must be exchanged at the same location. One exchange per person, per event.
Ticketmaster can't refund or exchange tickets for events that are less than 7 days away, and we can't refund or exchange resale tickets or tickets purchased through discounted sites.
Refunds for Canceled Events
The Ames Center box office staff will contact you to issue a refund if you purchased through the box office. Ticketmaster will contact you and issue a refund automatically, including all fees (except UPS and retail pickup fees). Please return tickets bought at a retail location to the same location.
Refunds for a Rescheduled Event
The Ames Center box office staff will contact you with new date and time ASAP. Ticketmaster will contact you with the new date and time ASAP.
Cash, Visa, MasterCard, American Express, Discover. Checks not accepted.
Fees charged:
Ticketmaster fees vary by performance- per ticket fees and per transaction fees will be charged.
The Ames Center box office will charge one $3 transaction fee for each purchase at the Box Office.
Refunds
Within 72 hours, Ticketmaster will refund tickets purchased on their website or by phone. For a full refund, please contact Ticketmaster by calling 800-653-8000. There are no refunds for tickets purchased at the Ames Center.
Exchanges
If you have purchased tickets for a show which has multiple performances, we may be able to offer an exchange. Please visit the Ames Center box office during regular office hours. You will be required to turn in your original tickets at the time of exchange. If you purchased through Ticketmaster call 800-653-8000 to exchange the ones you have and just pay the difference, if any. Tickets bought at a Ticketmaster retail location must be exchanged at the same location. One exchange per person, per event.
Ticketmaster can't refund or exchange tickets for events that are less than 7 days away, and we can't refund or exchange resale tickets or tickets purchased through discounted sites.
Refunds for Canceled Events
The Ames Center box office staff will contact you to issue a refund if you purchased through the box office. Ticketmaster will contact you and issue a refund automatically, including all fees (except UPS and retail pickup fees). Please return tickets bought at a retail location to the same location.
Refunds for a Rescheduled Event
The Ames Center box office staff will contact you with new date and time ASAP. Ticketmaster will contact you with the new date and time ASAP.
